Frequently Asked Questions
What forms of payment do you accept?
We accept all major credit cards as well as PayPal and Google Pay
What is the return policy?
We have a 60-day no quibble money back guarantee.
Please feel free to contact support@petection.com should you have any questions
My order has not arrived, what do I do?
If your order has not been received within the specified delivery window, please contact support@petection.com who will be able to assist
How do I become a Brand Ambassador or Affiliate?
If you think you have what it takes and you want to help spread the word by giving more dogs our product then please contact us at contact@petection.com
Can your products help with medical issues?
We provide supplements that support your pet's overall health. Should you pet have any medical issues, please consult with a Vet
Are your products safe?
Absolutely! Our products are produced in state of the art facilities under the strictest safety conditions. In addition, all products are rigorously tested to ensure they reach you and your pet in perfect condition.
Can I give Petection to my Puppy?
Absolutely, our products are suitable for any dog 3+ months
I would like to stock or distribute your product
We would love to find more stockists for our product to reach more furry friends. Please contact us at contact@petection.com
Why Petection?
Our easily digestible chews offer a combination of multivitamins, probiotics and with a great taste we are confident your dog will love. So confident, we have a 60-day money back guarantee!
What countries do you deliver to?
At present, we deliver to United Kingdom, Guernsey, Isle of Man & Jersey. As we grow we will be looking to expand into further countries so please sign up to our newsletter if you’d like to be notified when we do